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We give Allstate auto insurance a rating of 8.8 out of 10.0 for its wide selection of coverage and large number of discount opportunities for drivers
Allstate Home Insurance Yearly Cost
As the nation’s fourth-largest auto insurance provider, Allstate offers coverage for a wide range of drivers and homeowners. But what do Allstate insurance reviews say about the company?
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In this article, we on the Guide team will analyze the company by looking at Allstate customer reviews, coverage options, average rates, and more. You have many coverage options, so the more you compare providers, the better your chances of finding the best auto insurance and the best homeowners insurance for you.
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The Guide Team is committed to providing reliable information to help you make the best decisions about insuring your car. Because consumers trust us to provide objective and accurate information, we have created a comprehensive ranking system to formulate a ranking of the best auto insurance companies. We collected data from dozens of auto insurance providers to rank the companies based on a variety of ranking factors. After 800 hours of research, the final result was an overall ranking for each service provider, with the insurance company that earned the most points at the top of the list.
Our editorial team gave Allstate a rating of 8.8 out of 10.0 aggregated from its performance in five key areas: reputation, availability, coverage, cost and customer experience.
Allstate® Insurance Review
Allstate is a good insurance company if you are looking for flexible coverage options and discount programs. The company currently offers 12 types of auto insurance coverage in addition to discount opportunities and a telematics insurance program. Allstate auto insurance is available nationwide, but discounts and add-ons may vary by state.
Advantages A+ AM Best financial rating Wide range of insurance coverage options Personal experience with local agents Offers claims satisfaction guarantee in select states
Allstate has average customer reviews from consumer and customer studies. Positive reviews of Allstate insurance cite helpful customer service from Allstate agents, while negative reviews address policy cancellation issues and handling of the claims process.
Our August 2022 auto insurance satisfaction survey polled 6,923 policyholders across the country. Of those who participated, nearly 9% reported having an Allstate auto insurance policy. Here’s how Allstate customer satisfaction compares to the overall average from our survey:
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Many drivers like to share their experiences with each other on the discussion site Reddit. Even though it is not a review site, users will ask for advice or provide recommendations on the site. We looked for Allstate reviews on Reddit to see what people were saying about the company in a more conversational setting.
Positive Allstate reviews on Reddit tend to cite attentive customer service. Reddit users who posted negative reviews of Allstate spoke of a confusing lack of communication and higher-than-expected rates.
Our review team contacted Allstate for response to this negative review, but did not receive a response.
In our survey, we found that 39% of Allstate policyholders had filed a claim, while 61% had not. Our survey also found that survey participants who submitted claims were satisfied with Allstate’s customer service, rating it 4.1 stars out of 5.0. Respondents also rated the company 4.1 stars for satisfaction with claims or results.
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The Allstate mobile app allows you to access your policy, pay bills, file claims and contact roadside assistance. The iOS version of the app has a 4.8 out of 5.0 star rating in the Apple App Store. The Android version has slightly lower ratings, with customers on Google Play giving the app a 3.9 star rating out of 5.0.
Allstate insurance reviews collected at J.D. The 2023 Power of US Insurance Shopping Study℠ ranked the company slightly below average for shopping experience compared to other large companies. The insurance company scored 853 out of 1,000 points, meaning most Allstate customers are satisfied with their experience.
Allstate has an A rating from the BBB and a 1.1 out of 5.0 star rating from customer reviews. While this number may seem low, just over 1,000 reviewers rated Allstate at BBB in the last three years, which is a small percentage of its total customer base.
As a national insurance provider, Allstate offers many coverage options. Drivers can get all types of standard insurance, plus a variety of add-ons and benefits.
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If you have questions about your auto insurance application or need help applying, you can call 1-800-255-7828 to speak with an Allstate agent. They will be able to answer any questions you have or help you start a claim.
In our Allstate insurance review, we found a number of benefits and extras that drivers may appreciate. For example, Allstate automatically includes a Claims Satisfaction Guarantee and the Allstate Rewards® program on all policies.
Under its Claims Satisfaction Guarantee, Allstate will give you a credit worth up to six months of your premium if you are dissatisfied with how your claim was handled. This warranty applies to drivers in most states.
The Allstate Rewards program allows you to earn points by practicing safe driving habits and redeem them for store rewards and gift cards.
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Allstate prices tend to be higher than average. According to our rate estimates, the average cost of Allstate insurance with full coverage is about $2,598 per year or $216 per month for a 35-year-old married driver with good credit and a clean driving record. The national average across all businesses is $2,008 for this demographic.
Your auto insurance rates depend on several factors, and the Allstate insurance quote you receive may not reflect the average estimates above. If you have bad credit, you will pay more for car insurance unless you live in California, Hawaii, Massachusetts or Michigan. And if you have an accident or DUI on your driving record, your insurance rates will be more expensive.
Age is one factor that greatly influences the cost of your car insurance. If you are a new or young driver, you may have to pay more for coverage. Our research shows that Allstate tends to charge significantly more for full coverage insurance premiums than the national average.
The table below shows the estimated average monthly and annual costs for Allstate policies broken down by age.
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Car insurance costs can vary greatly depending on your driving record, age, location, and more. Here are some Allstate fee estimates that apply to different types of drivers, including those with bad credit and driving records.
Allstate is one of the more expensive national auto insurance providers. Business auto insurance rates are typically 29% higher than the national average of $2,008.
The table below shows how Allstate compares to other regional and national providers in terms of average monthly and annual car insurance costs. Estimated rates are for a 35 year old married driver with a good credit score and a clean driving history.
Allstate auto insurance rates are higher on average than other national providers. Auto insurance estimates from Allstate and other providers are affected by several factors, some of which are within your control. Understanding the factors that influence your car insurance rates can help you ensure that you get the best deal.
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Drivers can save money on their car insurance premiums in several ways shown in the graphic below:
Drivewise tracks driving habits via a mobile app and rewards drivers with discounts based on speed, braking and driving time. The program also tracks your cell phone activity while you’re driving, but it doesn’t take your discount into account.
Drivewise is available in all states. The information collected by the app is used to determine the amount of discount you are eligible to receive. If you practice unsafe habits, you won’t get a discount, but your rates won’t increase either. In Allstate insurance reviews, a number of customers mention that this is a nice benefit, as some competitors’ habit tracking programs can increase driver rates.
Allstate’s other usage-based option, Milewise, is a pay-per-mile program available in 21 states. With this program you pay a basic daily rate and an additional rate per kilometer traveled. To use it, you plug the Milewise device into your car’s diagnostic port and use the Allstate mobile app to track your mileage and expenses.
Is Allstate A Good Insurance Company?
Similar to auto insurance, Allstate home insurance tends to be more expensive than most competitors’ coverage. Our research also found that home insurance premiums can be higher than the national average of $1,249 per year, according to the NAIC.
We contacted Allstate to get some home insurance estimates to give you an idea of how much you can expect to pay for coverage with the company. These estimates are based on one household.
Home insurance costs are based on several factors, including your location, property details, and coverage needs. Here are some things to keep in mind when shopping for home insurance:
Homeowners insurance helps protect you financially after a covered damage or damage event
Allstate Homeowners Insurance Review 2023
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